Frequently Asked Questions
How can we help?
- Are you seeing a "Subscription Expired" message?
- If you are sure that you have a valid subscription, please make sure that you log into the site using the same email address that you used to purchase your subscription
- Need a receipt?
- Go to your Account page, and scroll to the bottom of the page. Next to the details of your most recent subscription, you'll see a receipt link that will provide you with a printable copy.
- Looking to change your renewal preferences?
- You can adjust your renewal preferences on the Account page.
- Looking to contact the IWC directly?
- For non-website related issues, please email iwc@wineaccess.com
- Having a technical issue with the website?
- Please email tanzer1@wineaccess.com.
