Frequently Asked Questions

How can we help?

Are you seeing a "Subscription Expired" message?
If you are sure that you have a valid subscription, please make sure that you log into the site using the same email address that you used to purchase your subscription
Need a receipt?
Go to your Account page, and scroll to the bottom of the page. Next to the details of your most recent subscription, you'll see a receipt link that will provide you with a printable copy.
Looking to change your renewal preferences?
You can adjust your renewal preferences on the Account page.
Looking to contact the IWC directly?
For non-website related issues, please email
Having a technical issue with the website?
Please email
©2014 WineAccess. All Rights Reserved.
Home | Subscribe | Press Release | FAQ | Take a Tour | Testimonials | Sample Issue | About Tanzer | WineAccess | Wine Glossary | Rating System | Terms of Use